FAQs

Circulation ServicesMail Tribune NewsroomDaily Tidings Newsroom

Circulation Services 

How can I submit a vacation hold?
Users can submit vacation holds by submitting this online form or calling 1-800-258-6041.

How can I make a payment?
All payments must be made by calling Circulation Services at 1-800-258-6041 or mailing a check, credit or debit card payment, along with your subscription information to:
Circulation Services
111 N Fir St
Medford, OR 97501

How can I change my billing information?  i.e. mailing address/credit card
Customers can update their mailing address by completing this online form. You must update your Credit card information by calling customer service at 1-800-258-6041.

How can I change my delivery address?
Customers can update their delivery address by completing this online form. Please include mailing address.

How can I request redelivery?
Customers can submit a redelivery request with our online form, call Circulation Services at 1-800-258-6041, or email circ@mailtribune.com.

How can I submit a complaint or delivery issue?
Customers can submit a complaint or delivery issue with our online form or may call circulation services at 1-800-258-6041 or email circ@mailtribune.com.

How can I update/change my delivery location?
Customers can update their delivery location by completing this online form. Please include specific delivery instructions if needed.

How can I give a gratuity to my carrier?
Please email circ@mailtribune.com with the subject line of “Contact me with my carrier’s information”.  Please include your delivery address in your email.  Or call 1-800-258-6041.

Where else can I purchase your paper?
Visit our “where to buy” page to find the location closest to you or call circulation services at 1-800-258-6041 to have a copy mailed to you.

How do I contact Display Advertising/Classified Advertising/Obituary Desk/etc?
You can find a list of primary Mail Tribune and Ashland Daily Tidings contacts here.  You can reach all other departments by calling 541-776-4411 and asking to be directed to your department.

How do I submit a letter to the Editor/Press Release/Obituary?
Readers may submit a letter to the Editor by using this form or mailing it to:
Mail Tribune and Ashland Daily Tidings

Letter to the Editor
111 N Fir St
Medford, OR 97501

You can submit press releases and story ideas to the newsroom by using this form.

If you would like information on placing obituary or in-memoriam notices, please contact us by phone at 541-776-4466 or e-mail: obits@mailtribune.com

Mail Tribune Newsroom 

How do I get news about my business (newsworthy promotions, new businesses, etc.) into the paper?
Send submissions to Mail Tribune, business, P.O Box 1108, Medford, OR 97501,  or e-mail business@mailtribune.com. Please see this page for tips on writing an effective press release. Photos may be mailed or e-mailed in .jpg form. Email is preferred. Call Greg Stiles with questions at 541-776-4463.

How do I submit a letter to the editor?
You may complete the online form or mail to Letters, Mail Tribune, P.O Box 1108, Medford, OR 97501, or email letters to letters@mailtribune.com. Letters must be 200 words or less. Writers are limited to one letter per month. Include address and phone number for verification. Letters on local issues will receive priority.

What is an e-vent, and how do I submit one?
E-vents are short letters of 75 words or less, submitted by email only to a separate address, and are published immediately when space permits, often the next day. E-vents are intended as a way for readers to respond quickly and briefly to something they read in our paper or on our Web site. We do not publish all e-vents; if we receive several making the same point, we may run only one or two. E-vents making general comments on national issues are seldom published. No election or thank-you letters. Writers may submit one e-vent and one regular letter every 30 days, beginning the day the letter is published. Send them to e-vent@mailtribune.com.

How do I submit an event to the online calendar?
To post an event to our online calendar, visit our website at www.mailtribune.com/calendar or www.mailtribune.com/submitevent. Events submitted to the online calendar will appear on calendars at mailtribune.com and dailytidings.com. They don’t automatically appear in the newspapers. Entertainment events should be sent to tempo@mailtribune.com, while items that should be considered for news coverage should be sent to news@mailtribune.com.

How do I get my event information in Tempo?
Information about concerts, plays, local live music and other nonprofit, entertainment-related events may be emailed to tempo@mailtribune.com; mailed to Tempo, Mail Tribune, P.O. Box 1108, Medford, OR, 97501; faxed to 541-776-4376; or dropped off at the Mail Tribune, 111 N. Fir St., Medford.

Deadline for information is one week before the issue in which the notice to appear, but earlier submission is encouraged. Publication of submitted information is subject to availability of editorial space.

Please see this page for tips on writing an effective press release.  Submitted information should include the name of the event; a description of what will be taking place; the time, day and date; the name of the venue; the street address; the cost of tickets or admission; and a telephone number that can be published for readers. Also include a contact name and phone number for our staff in case there are any questions about the event.

Photographs may accompany the event’s information in the form of high-resolution .jpgs or .tifs or hard copy. Please identify everyone in photographs and include the name of the photographer. Call Tempo Editor Laurie Heuston at 541-776-4408 for more information.

How do I order a photo reprint?
Stop by our offices at 111 N. Fir St., Medford, or call the photo department at 541-776-4489 and ask for a reprint order form.  Learn more.

I have a question. How do I submit it to Since You Asked?
Send questions to “Since You Asked,” Mail Tribune Newsroom, P.O Box 108, Medford, OR 97501; by fax to 541-776-4376; or by email to youasked@mailtribune.com.

How do I send in story ideas or news tips?
You may complete the online form or call the newsroom at 541-776-4477 from 9 a.m. to 6 p.m. on weekdays or 541-776-4400 on evenings and weekends. Please see this page for tips on writing an effective press release.  Email information to news@mailtribune.com.

How do I submit items to the community pages?
The community pages collect news of achievements such as honor rolls, student and military news, club recognitions, and more. Send items to community@mailtribune.com. For details, call Terry Poland at 541-776-4477.

How can I announce my celebrations in the Sunday Mail Tribune?
If you’ve recently marked an engagement, wedding, significant anniversary, birth of a child or 100th birthday, the Mail Tribune will tell others about it for free in the Sunday paper. Obtain a form from our offices at 111 N. Fir St., Medford, or online here. Photos, either prints or .jpgs, can be included with wedding, anniversary and Century Club announcements, but not with engagements or birth announcements. Announcements will be edited for clarity and style. Deadline for wedding submissions is 16 weeks after the event. For details, call 541-776-4477 between 9 a.m. and 6 p.m. weekdays.

How do I submit events or news for the Sports section?
Information may be emailed to sports@mailtribune.com or call 541-776-4480.  Please see this page for tips on writing an effective press release.

Can I get extra copies, back issues or printing plates?
Plates and back issues can be requested, typically for up to a year after the date of publication, by submitting the online form,  calling 541-776-4411, stopping by our offices at 111 N. Fir St., Medford, or emailing circ@mailtribune.com.

Obituary reprints can be requested through our Classified Department at 541-776-4466 or at obits@mailtribune.com. Advertisers can request copies of printed or electronic tearsheets by calling 541-776-4411, stopping by our offices, or emailing class@mailtribune.com.

Daily Tidings Newsroom 

How do I submit items to the Opinion Page?
Submissions to the Opinion Page should be emailed to tidingsopinion@dailytidings.com. Include your address and daytime phone number. Letters are limited to 250 words. Letters at Length are limited to 500 words and may be edited for content and clarity. Guest opinions are limited to 800 words and are edited for content and clarity. Letters are given priority and are published as soon as possible; Longer pieces must come from local residents and are published as space permits.

How do I submit an event to the online calendar?
To post an event to our online calendar, visit our website at www.dailytidings.com/calendar or www.dailytidings.com/submitevent. Events submitted to the online calendar will appear on calendars at mailtribune.com and dailytidings.com. They don’t automatically appear in the newspapers. Entertainment events should be sent to revels@dailytidings.com, while community notes should be sent to tidingsbriefs@dailytidings.com.

How do I share a story idea or news tip?
You may submit a story idea with our online form or during regular business hours, call the front desk at 541-776-4411 or call the Mail Tribune newsroom any time at 541-776-4400. Please see this page for tips on writing an effective press release.  Email information to news@dailytidings.com

How do I submit items to Community Notes?
Send events to tidingsbriefs@dailytidings.com or call Myles Murphy at 541-776-4445.

How do I submit scores or news tips for the Sports section?
Send information to jzavala@dailytidings.com or call him at 541-776-4469.

How do I get my event information in Tempo?
Information about concerts, plays, local live music and other nonprofit, entertainment-related events may be emailed to revels@dailytidings.com; mailed to Revels, Ashland Daily Tidings, P.O. Box 1108, Medford, OR, 97501; faxed to 541-776-4376; or dropped off at our Medford office, 111 N. Fir St., Medford.

Deadline for information is one week before the issue in which the notice to appear, but earlier submission is encouraged. Publication of submitted information is subject to availability of editorial space.

Submitted information should include the name of the event; a description of what will be taking place; the time, day and date; the name of the venue; the street address; the cost of tickets or admission; and a telephone number that can be published for readers. Also include a contact name and phone number for our staff in case there are any questions about the event.  Please see this page for tips on writing an effective press release.

Photographs may accompany the event’s information in the form of high-resolution .jpgs or .tifs or hard copy. Please identify everyone in photographs and include the name of the photographer. Call Revels Editor Laurie Heuston at 541-776-4408 for more information.

How to I order a photo reprint?
Stop by our offices at 111 N. Fir St., Medford, or call the photo department at 541-776-4489 and ask for a reprint order form.  Learn more.

Can I get extra copies, back issues or printing plates?
Plates and back issues can be requested, typically for up to a year after the date of publication, by submitting an online form, calling 541-776-4411, stopping by our offices at 111 N. Fir St., Medford, or emailing circ@mailtribune.com.

Obituary reprints can be requested through our Classified Department at 541-776-4466 or at obits@mailtribune.com. Advertisers can request copies of printed or electronic tearsheets by calling 541-776-4411, stopping by our offices, or emailing class@mailtribune.com.